Terms & Conditions
These Terms & Conditions govern your use of our website and the home improvement services provided by Smart Dwell Remodel. By using our website or requesting our services, you agree to comply with these terms.
1. Acceptance of Terms
By accessing, browsing, or using our website, requesting a consultation, obtaining a quotation,
or purchasing our services, you acknowledge that you have read, understood, and agreed to
these Terms & Conditions. If you do not agree with any part of these terms, please refrain
from using our website or services.
2. Service Availability
Our services are available only in locations where we operate. Service availability depends
on technician scheduling, project requirements, material availability, local regulations,
weather conditions, and operational capacity. We reserve the right to decline or postpone
services when necessary.
3. Estimates & Project Proposals
Estimates and quotations are prepared using the information available during consultation or
site inspection. Prices, timelines, and project recommendations are valid only for the period
specified in the proposal. Additional work requested after approval may require revised pricing,
updated schedules, or written change orders.
4. Scope of Services
The scope of work is defined in your approved proposal or service agreement. Services outside
the agreed scope, including additional materials, design revisions, upgrades, or structural
modifications, may result in additional charges and revised completion dates.
5. Customer Responsibilities
Customers agree to provide accurate contact information, maintain safe access to the property,
disclose known structural issues or hazards, secure pets, protect valuables, and ensure that
work areas are reasonably accessible during scheduled service appointments.
6. Scheduling & Project Timelines
Project schedules are estimates only. Completion dates may change due to severe weather,
supply chain delays, permit approvals, labor shortages, customer-requested modifications,
unforeseen site conditions, or circumstances beyond our reasonable control. We will provide
timely updates whenever scheduling changes occur.
7. Pricing & Payment Terms
Pricing is established within the approved estimate or contract. Depending on the project,
deposits, milestone payments, or progress invoices may be required. Final payment is due in
accordance with the payment schedule outlined in the signed agreement unless otherwise agreed
in writing.
8. Materials & Product Availability
Selected products and construction materials are subject to supplier availability. If a
product becomes unavailable or discontinued, we may recommend comparable alternatives that
meet similar quality and performance standards. Material substitutions may affect pricing or
project schedules.
9. Permits & Inspections
Certain projects may require permits, inspections, or approvals from local authorities.
Responsibilities regarding permit applications will be identified within the project agreement.
Customers agree to cooperate with required inspections and regulatory requirements.
10. Warranty Information
We stand behind the quality of our workmanship. Warranty coverage is described in your project
agreement and may vary depending on the services performed and products installed. Manufacturer
warranties remain subject to their individual terms and conditions.
11. Cancellations & Rescheduling
Customers may cancel or reschedule appointments by providing reasonable advance notice.
Cancellation fees may apply when materials have been ordered, permits secured, technicians
assigned, or work has already begun.
12. Property Access
Customers are responsible for providing safe and uninterrupted access to the worksite during
scheduled business hours. Delays caused by inaccessible properties, restricted entry, unsafe
conditions, or unavailable occupants may result in additional scheduling adjustments or service
charges.
13. Website Use
You agree not to misuse our website by attempting unauthorized access, distributing malicious
software, interfering with website functionality, submitting false information, or engaging in
activities that could compromise the security or availability of our online services.
14. Intellectual Property
All website content, including text, graphics, photographs, logos, icons, service descriptions,
designs, layouts, and other materials, is protected by applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or commercial use without written permission
is strictly prohibited.
15. Third-Party Links
Our website may contain links to third-party websites or resources for your convenience.
We are not responsible for the content, security, availability, or privacy practices of those
external websites and encourage users to review their respective policies.
16. Limitation of Liability
To the fullest extent permitted by applicable United States law, our total liability for any
claim arising from our services shall not exceed the amount paid by the customer for the
specific services giving rise to the claim. We shall not be liable for indirect, incidental,
special, punitive, or consequential damages, including loss of profits, business interruption,
or property-related losses beyond our contractual obligations.
17. Indemnification
You agree to defend, indemnify, and hold harmless Smart Dwell Remodel, its employees, contractors, affiliates,
and representatives from claims, liabilities, damages, losses, legal expenses, or costs arising
from your misuse of our website, violation of these Terms & Conditions, or violation of any
applicable law or regulation.
18. Force Majeure
We shall not be responsible for delays or failure to perform our obligations due to events
beyond our reasonable control, including natural disasters, severe weather, labor disputes,
utility failures, transportation interruptions, governmental actions, public emergencies,
pandemics, supplier shortages, or other unforeseen circumstances.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws
of the United States and the applicable laws of the state in which the services are performed,
without regard to conflict of law principles.
20. Dispute Resolution
Both parties agree to make reasonable efforts to resolve disputes through good-faith discussions
before pursuing legal action. If a dispute cannot be resolved informally, it may be submitted
to mediation, arbitration, or a court of competent jurisdiction, as permitted by applicable law.
21. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time to reflect
changes in our services, legal requirements, or business operations. Updated versions become
effective immediately upon publication on our website. Continued use of our website or services
constitutes acceptance of the revised Terms.
22. Contact Information
If you have questions regarding these Terms & Conditions or require additional information,
please contact our team at legal@smartdwellremodels.com or call
+1 678-624-3031. We are committed to addressing your questions promptly and
professionally.